Just a note to the general manager. I had new springs installed of my two garage doors last week. A spring on each of the doors failed and had to be replaced. Your technician Mike M. checked the problem and told me what had to be done and within an hour or so completed the installation and made sure both doors operated properly and safely. Mike was courteous, efficient and knew what he was doing. He did an excellent job and could not have been a better representative for your company. Employees like him are a key reason why we always have been a customer of your company.
October 19, 2015